There may be several reasons for the difference between your and your neighbor’s billing amounts:
- Promotional offers and the date of service installation: Timewarnercable announces several offers and discounts for its customers from time to time. Your neighbor may have availed a service at discounted rates, and that is why they pay less bill amount than you.
- Packaged or bundled services: TWC offers TV, phone and Internet services that can be bundled or packaged in different ways. There are different packaging options, which can be customized as per the customer’s demands. Your neighbor must have opted for a different service package.
Please refer to the company’s ordering section online to browse through their current packages and promotional offers available in your service area.
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