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Changing of Bill Receiving Method

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Can I change the way how I receive my bill?

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Yes. You may change the billing address to receive your bills through mail, or you can go paperless to receive your bills through email only. Whatever you do, you have to click on ‘View/Pay Bill’ button on their site, and select the option you want to receive your bill.

Additional details:

Billing address: You may receive your paper bill to the address where you have got your Cox service installed, which is called as your service address. Apart from that, you may also receive your bill to another address specified by you, known as your billing address. The billing address and the service address can be same for a customer, or different as per his or her preference.

Email reminder: You may receive an email notifying that your bill has been posted on Cox’s ‘View/Pay Bill’ web page. This is known as the stop paper bill or e-bill option.

Delivery of the bills has no restrictions. You may even choose to receive the bill both by mail and email. The delivery options specified by you can be changed any time.

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