Minneapolis is committed to making their service availability as simple as possible. They are also committed to making it just as simple for their customers to make their bill payments with ease. Minneapolis Utility offers several options for their citizens.
Minneapolis Utility Bill Payment Options
Minneapolis Utility Pay on-line
Customers are able to sign up for an account online to be able to make their monthly payments in one convenient location at www.minneapolismn.gov/utilitybilling. There are two options for customers to choose from when using this service. Customers are able to sign up for a premium account which allows full services. With the premium account they are able to manage their profile, set up reoccurring payments, sign up for E-bill, and start and stop services.
With the standard access, no registration is needed and services are limited. Customers are able to pay their bill, see their billing history and usage. They may log-in or create and account here.
Paying your bill online allows you to use your AMEX, MasterCard, Visa or debit cards with the MasterCard and Visa logo. Customers also have the option of using an e-check.
Minneapolis Utility Bill Pay by Phone
By calling 1-612-673-1114 customers can pay their bill over the phone. Make the call and select option 2 to make the payment. When using this option be sure to have your credit card and banking information available. You will also need to have your utility account number ready.
Minneapolis Utility Automatic Bill Payment
Customers can sign up for automatic bill payment. This option allows them to have their checking or savings account debited every month. To be able to use this service theymust have a working automatic meter reading device. If they do not have one, they can have it installed for free by calling 1-612-673-1114. Customers need to make sure to pay their bills www.minneapolismn.gov/utilitybilling as usual until their bill statement is labeled Auto Pay on it.
Pay by Mail
If you don’t prefer the online payment mode you can continue to mail your payments in each month. The utility company will mail your statement to you each month. Then customers can return the payment with a check to:
Minneapolis Finance Department
PO Box 77028 Minneapolis, MN 55480-7728 Please make sure to include your account number on your check.
Pay in Person
You can also pay your bill in person by visiting the company’s office on working days from 8:00 a.m. to 4:00 p.m.
Note to customers regarding Check Conversion
When a check is presented as payment you are authorizing the utility office to make a one-time electronic fund transfer from that account. Funds will be withdrawn from that account on the same day and the check will not be returned to you from your financial institution.
- S. 4th St. Room 200 Minneapolis, MN 55415
- E-Mail: [email protected]
- Tel – (612) 673-1114
- Fax – (612) 673-2684