Raleigh services approximately 183,000 customers in their community. They want to make sure that they provide customers with services that are suitable for their needs. They offer a range of bill pay services that make it easy on the community each month. Customers are able to choose the one that is most convenient for them. Options available are online, auto pay, pay by phone, pay by mail and pay in person.
City of Raleigh Convenient Bill Payment
Online payments can be made using MasterCard or Visa through Raleigh Utility Billing Web Self Service online system. If customers are already registered they can log-in and make their payment, or they can register here to make an online payment following a few quick steps raleighnc.gov.
Within moments after registering your account will show your updated new balance and payment information
This is an easy way for customers to be able to make sure that their payments are made on time each and every month. This eliminates that customers worry about late fees and disconnections. Payment can be drafted automatically from you checking or savings account. The date that the account will be drafted is the date on which your bill would be due. There are several advantages to using auto pay like:
- It’s Free and free of worries
- On time payments
- No disruption in service
- No postage cost or check fees
- Easily manageable
Auto payment takes effect on the first billing cycle after they receive your complete authorization form. Please be sure to check with your financial institution before attempting to have your savings account drafted. Some institutions do not allow drafts from a savings account. To enroll fill out and submit an Auto Pay Bank Draft Authorization form.
Pay by Phone
To make a payment over the phone customers can call 1-919-890-3245. Customers must use a MasterCard or Visa for this option raleighnc.gov. This is an automated voice service that is available 24 hours a day and 7 days a week. Please be sure to have all of your account information ready.
Pay by Mail
Utility bill can be mailed in with a check or money order. Please be sure to include your account number on your check and to return the bill stub with your payment.
City of Raleigh Convenient Bill Payment By mail:
City of Raleigh
PO Box 71081
Charlotte, NC 28272-1081
Please do not send cash in the mail. If payments must be made with cash you may do so by making your payment in person.
Pay in Person
Payments made in person can be done with check, cash, money order, MasterCard or Visa Credit/Debit Card. These payments can be made at one of the City’s Authorized Utility Payment Locations.